Free JOB FOR ALL

Customer Service Associate
(Inbound/Outbound/Chat/escalation desk or retention process)

SKILL REQUIRED Graduate/UG
1)Excellent Command Over English & Hindi Language
2)Strong Listening and Comprhending skills
3)Good Multitasking skills and Tight Grasping ability
6)Minimum typing speed of 30 WPM with 90% accuracy
7)Apt with the Problem Solving Skills

Job Description
1)Handling inbound/outbound calls and giving timely and accurate resolution
3)Should be able to draft crisp and meaningful responses and customize responses as per the situation (Should’nt completely rely on canned responses)
4)Calling the customer within standard TAT of 4hrs after frontline team has scheduled a callback
5)Timely & proactive follow up on the issues raised by the customer until resolved
7)Should be flexible with shift timings
HELPLINE:+917411886640
hr@indiancreativity.com

Reffer ur frnds it can help to others

icreativity

Author Since:  September 27, 2021

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